Exchange & Return Policy

EXCHANGE POLICY

• ALLTEX facilitates all our clients to exchange their purchased articles, provided they have made the purchase in Pakistan, online or at any of our store.

• Any Article purchased can be exchanged within 7 days of purchase from store or receipt by courier.

• If the article is not used, all tags are intact, packing is in its original condition and you have original invoice with you, then you are good to go ahead with the exchange.

RETURN POLICY

In case you receive any defective item (there is almost 0% chance of this happening), you can contact within 7 days of receipt of purchased item our customer service department by emailing us at wecare@alltexgroup.com or you can call us at 0316-4273414. PLEASE provide all the required information to our friendly representative, we will schedule earliest pick-up from your doorstep and payback 100% cash amount including courier cost if incurred.